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gtu sem 3 - effective technical communication (ETC) paper winter 2022 / download

 etc /  effective technican communication (3130004)

                               exam paper winter 2022

                            gtu , gujrat technological communication exam paper and solution.

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Unit-1:  Dynamics of Communication

Definition and process, Kinesics, Proxemics, Paralinguistic features, Importance of Interpersonal and Intercultural Communication in today’s organizations

Unit-2:  Technical Writing

Report writing, Technical proposal, Technical description, Business letters(sales, order, complaint, adjustment, inquiry, recommendation, appreciation, apology, acknowledgement, cover letter), Agenda of meeting, Minutes of meeting, Resume writing

Unit-3:  Technical Communication

Public speaking, Group discussion, Presentation strategies, Interview skills, Negotiation skills, Critical and Creative thinking in communication

Unit-4:  Ethics in Engineering

Scope of engineering ethics, Accepting and sharing responsibility, Responsible professionals and ethical corporations,Resolving ethical dilemmas, Making moral choices

Unit-5:  Etiquettes

Telephone etiquettes, Etiquettes for foreign business trips, Visits of foreign counterparts, Etiquettes for small talks, Respecting privacy, Learning to say NO, Time management

Unit-6:  Self-development and Assessment

Change, Grow, Persist, Prioritize, Read, Learn, Listen, Record, Remember, Asses, Think, Communicate, Relate, Dream


Course Outcome

  • Define and discuss dynamics of Verbal and Non Verbal aspects of communication
  • Write various formal documents of technical and professional communication
  • Communicate in diverse formal situations taking place in organizations
  • Illustrate and examine the knowledge of ethical aspects of engineering
  • Demonstrate and explain social and professional etiquettes
  • Plan self-development and practice self-assessment





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